STEP 1

Check compatibility

Check that your mobile device supports eSIM. You can follow the simple guide below to check. Or tap on button to see all compatible phones in 2025.

See compatible phones

step 2

Purchase your eSIM

Before purchasing please check if your device is eSIM compatible. Purchase 1 or multiple eSIMs.

See all eSIM Starter Packs

STEP 3

RICA on WhatsApp

Easily activate & RICA your eSIM over WhatsApp. Send the word “RICA” to 063 901 0001 over WhatsApp to get started. Only need your ID/Passport.

Open WhatsApp RICA

step 4

Activate your eSIM

Once RICA is completed, then you simply scan your QR code and your eSIM will activate on your phone automatically.

Download the Fio Connect App

The FIO Connect App puts the power of your mobile network in your hands. Activate your eSIM in minutes, top up anytime, track usage, and enjoy non-expiring bundles — all from one easy-to-use app. Stay connected, stay in control.

Download App
  • Android

    1. Open Settings
    2. Tap on Connections⁠
    3. Tap on SIM Manager - If you see the tab "Add an eSIM mobile plan"

  • iPhone

    1. ⁠Open Settings
    2. ⁠Tap on Mobile Service
    3. ⁠If you see "Add eSIM"
  • Huawei

    1. Open Settings
    2. ⁠Tap on Mobile Network
    3. ⁠SIM Management - If you see "Add eSIM"