An eSIM is a digital SIM card that allows you to activate a mobile plan without using a physical SIM card. It’s fast, secure, and completely digital.

Not all phones support eSIM. You can follow our compatibility guide or tap the button on our site to view all eSIM-compatible devices for 2025.

1. RICA your number 063 901 0001.
2. Follow the prompts to complete the RICA process.
3. Receive QR code via email.
4. Scan the QR code to install your eSIM.
5. Need help? Chat to us anytime on WhatsApp.

Depending on the offer, your eSIM may come with bonus data (e.g. 3GB, 10GB, or 25GB) valid for a limited time. Check the product page for details.

Yes, you can port your existing number to FIO Connect. Simply select the porting option during the activation process.

Absolutely. The FIO Connect App lets you top up, check your balance, track usage, and access exclusive deals.

You can easily top up with more data or airtime through the FIO Connect App. We offer both expiring and non-expiring bundles.

Yes, you can send data or airtime to friends and family using the app – quick and easy!

Yes. FIO Connect uses a trusted network partner to ensure wide and reliable coverage across South Africa.

• WhatsApp Help: 063 901 0000
• Balances and Top Up USSD: *136#